If you follow all the steps to start a charging session and it still doesn’t start, don’t worry. It may be because of a minor detail that may have been overlooked. A very common mistake is to have the electric vehicle switched on. Make sure it is switched off and run through the process again. Check that all car doors are closed, some cars detect an open door as meaning that the vehicle is running. Another common reason is that the vehicle has been switched on for too long without starting the charging session. Reattach the cable to the charger, wait a few seconds and try again. If, after all this, charging does not start, call us on (+34)979 300 500 and we will help you to resolve the problem.