Privacy and data protection policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, GDPR), of the Law 34/2002, of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and of the Spanish Law “Ley Orgánica” 3/2018, on the Protection of Personal Data and guarantee of digital rights, ZUNDER (GRUPO EASYCHARGER S.A.) guarantees the protection and confidentiality of the personal data of any kind provided to us by our customers, in accordance with the provisions of the General Personal Data Protection Regulation.

The Data Protection Policy of ZUNDER (EASYCHARGER GROUP S.A.) is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the corresponding control authorities.

The data provided will be treated in accordance with the terms established in the GDPR; in this sense, ZUNDER (GRUPO EASYCHARGER S.A.) has adopted the legally required levels of protection and has installed all the technical measures within its reach to avoid the loss, misuse, alteration or unauthorised access by third parties, as described below. However, the user should be aware that security measures on the Internet are not impregnable.

Data controller: Who are we?

Name: ZUNDER (GRUPO EASYCHARGER S.A.)

CIF: A34277434

Address: Calle Obispo Nicolás castellanos 1 Ent. C Izq. 34001 Palencia, Palencia

Telephone: (+34) 979 300 500

Email: privacidad@zunder.com

Purpose and legitimacy of processing Why and for what purpose will we use your data?

All the data provided by our customers and/or visitors to the ZUNDER (GRUPO EASYCHARGER S.A.) website or to its staff will be included in files, automated or not, that are created and maintained under the responsibility of ZUNDER, which are essential to provide the services requested by the users, or to solve the doubts or questions posed by our visitors. It is our policy not to profile users of our services.

The purpose of the data processing is as follows:

Registration of users in the application (name, surname, email address, telephone number, identification document, postal address, password and credit card number) for the execution of a contract or pre-contract (art. 6.1 b) GDPR).

Access to location by means of geolocation of the device (IP address) on the basis of the data subject’s consent (art. 6.1 a) GDPR.

Resolution of enquiries (name, email address and contact telephone number) on the basis of the data subject’s consent (art. 6.1 a) GDPR.

Sending of commercial communications and/or newsletters (name, email address, contact telephone number) based on the consent of the data subject (art. 6.1 a) RGPD.

Target group: With whom do we share your data?

We do not disclose your personal data to anyone, with the exception of public or private entities to whom we are obliged to disclose your personal data in order to comply with any law. For example, the Tax Law makes it compulsory to provide the Tax Agency with certain information on economic transactions exceeding a certain amount.

In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will ask for your prior permission through clear options that will allow you to decide in this respect.

Communication: Where may we send your data?

We will not make international transfers of your personal data for any of the above purposes.

Retention: How long will we keep your data?

We will only keep your personal data for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookie Policy.

Accordingly, ZUNDER (GRUPO EASYCHARGER S.A.) will keep the personal data once the relationship with you has ended, duly blocked, during the period of prescription of the actions that may arise from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to ZUNDER (GRUPO EASYCHARGER S.A.), and will not be processed except to make them available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency.

Security: How will we protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of technology, the nature of the data and the risks to which it is exposed. However, we cannot be held responsible for the use you make of the data (including username and password) you use on our website. Our staff follow strict privacy standards and where we engage third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.

Your rights: What rights can you exercise as a data subject?

We inform you that you may exercise the following rights:

Right of access to your personal data, to know which personal data are being processed and the processing operations carried out thereupon;
The right to rectify any inaccurate personal data;
The right to the erasure of your personal data, where this is possible (e.g. by law);
The right to restrict the processing of your personal data where the accuracy, lawfulness or necessity of the data processing is in doubt, in which case we may retain the data for the purpose of asserting or defending claims.
The right to object to the processing of your personal data, when the legal basis that enables us to process such data is our legitimate interest. ZUNDER (GRUPO EASYCHARGER S.A.) will stop processing your data unless it has a legitimate interest or it is necessary for the defence of claims, when this right is applicable.
The right to data portability, when the legal basis that enables us to process your data is the existence of a contractual relationship or your consent.
Right to revoke the consent given to ZUNDER (GRUPO EASYCHARGER S.A.)

To exercise your rights, you can do so free of charge and at any time by contacting us at Calle Obispo Nicolás castellanos 1 Ent. C Izq. 34001 Palencia, Palencia, or by sending an email to privacidad@easycharger.es , ensuring to enclose a copy of your ID card.

Protection of rights: Where can you make a complaint?

In the event that you feel that your rights have been disregarded by our entity, you may file a complaint with the Spanish Data Protection Agency, by any of the following means:

Electronic headquarters: https://www.aepd.es
Postal mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
Telephone: (+34) 901 100 099 or (+34) 912 663 517
Making a complaint to the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes may there be to this Privacy Policy?

ZUNDER (GRUPO EASYCHARGER S.A.) reserves the right to modify this policy in order to adapt it to new legislation or jurisprudence that may impact compliance therewith.

In order to guarantee compliance with the regulations on the protection of personal data, ZUNDER (GRUPO EASYCHARGER S.A.) has received the consultancy and advisory services of ClickDatos.

Date last updated: 15/06/2022